Request Account Deletion

How to request deletion of your Downtime Management account and data

You can request deletion of your Downtime Management account and associated personal data at any time. Because accounts are provisioned by your employer's site administrator, deletion requests are handled by our support team rather than as a self-service action.

What gets deleted

  • Your account profile: name, email, mobile number and profile image.
  • Your login/session data with our identity provider.

Operational records you created or that reference you (e.g. shift logs and downtime events) are part of your organisation's operational history and may be retained or anonymised rather than deleted, to meet safety, audit and regulatory record-keeping requirements.

How to request deletion

Fill in the form below and submit your request. Our support team will verify your identity with your organisation's administrator and complete the deletion within 3 business days.

Request submitted

An email has been sent to our support team. Please allow up to 3 business days for your account deletion request to be processed.